Shipping Policy

This Shipping Policy describes how goods purchased on this website will be delivered to the customer.

Áine & Molly reserves the right to change, modify, add or remove any part of this Shipping Policy at any time and without notice. Any variation to this policy will apply as soon as it is posted on our website.

FOR DELIVERY OF GOODS WITHIN AUSTRALIA:

  • Most orders will be delivered by Australia Post. Where it is efficient to do so an order may be delivered using a courier service. Gift Certificates may be delivered by email.
  • We offer free delivery of goods within Australia for all purchases with a total product value (including Australian GST) of at least $100.
  • For purchases within Australia with a total product value (including GST) of less than $100, the cost of delivery will be included in the final purchase price.
  • Your order will generally be shipped within two business days of being received by us. Variations to this time estimate may occur due to factors or events that are outside our control.
  • Delivery of your order will occur on normal business days in your area, ie Monday to Friday except public holidays.  An emailed Gift Certificate may be delivered on any weekday.
  • Delivery of parcels to addresses in capital cities will generally be within 5 to 6 business days after dispatch.  Delivery times to other addresses may take longer, but are expected to be within 10 business days after dispatch.
  • The purchaser is responsible for providing Áine & Molly with the correct delivery address. If a package cannot be delivered to the address provided by the purchaser for whatever reason and is returned to Áine & Molly, all additional delivery costs are to be paid by the purchaser.
  • Where possible, you will be provided with a tracking number by Australia Post or the courier service which will allow you to receive tracking information about your delivery. Please note that while we will aim to provide you with this information, we are not obliged to provide you with a tracking number.

FOR ORDERS OUTSIDE AUSTRALIA:

  • International orders will generally be shipped by standard airmail. Gift Certificates may be delivered by email.
  • Please contact us via email (enquiries@AineAndMolly.com.au) and we will advise you of the shipping costs. Generally international orders with a total product value of at least A$150 will be shipped free of charge.
  • Delivery times for international orders will vary amongst different countries. We are not able to indicate in this policy the expected delivery time of an international order.
  • Any customs charges, local taxes and import duties are the responsibility of the purchaser.
  • The purchaser is responsible for providing Áine & Molly with the correct delivery address. If a package cannot be delivered to the address provided by the purchaser for whatever reason and is returned to Áine & Molly, all additional delivery costs are to be paid by the purchaser.